Return & Refund Policy
Effective Date: [08/03/2025]
At Etressy, we take pride in providing high-quality products and services. Please read our policy carefully before making a purchase.
1. Sale of (Physical Products)
- All sales of physical products are final.
- We do not accept returns or issue refunds unless the product arrives defective or damaged.
2. Defective or Damaged Products
- If your item is defective, damaged, or incorrect, please contact us within 7 days of delivery at:
[info@etressy.com]
- Please provide:
- Your order number
- Photos or videos clearly showing the defect or damage
- Upon verification, we will replace the item or issue a refund at our discretion.
3. Customer Responsibility
- Customers are responsible for providing accurate shipping information at checkout.
- We are not liable for packages lost or undelivered due to incorrect addresses provided by the customer.
4. Policy Acceptance
- By purchasing a physical product from [etressy.com], you agree to this Return & Refund Policy.